Membership and customer service
Profiles, benefits, points, bookings, enquiries and service records.
Mini Programs and Mobile
WeChat mini program and mobile development
Tunda develops customer-facing mini programs, H5 applications and mobile products together with the operational tools and integrations needed behind them.
Typical product scenarios
The customer interface and the operational workflow are designed as one system.
Orders and transactions
Products, carts, orders, payments, refunds, fulfilment and status notifications.
Business handling and campaigns
Forms, appointments, qualification checks, coupons, activities and content.
More than a customer interface
Product design
User journeys, information architecture, prototypes and interface design.
Operations portal
Content, orders, members, permissions, campaigns and reporting.
System integration
ERP, CRM, payments, messaging, logistics and identity services.
Launch support
Platform submission, environment setup, monitoring and ongoing releases.
Choose the product form around the user
A WeChat mini program offers a low-friction entry point for WeChat users. H5 suits link-based campaigns and cross-platform access, while a standalone app may be appropriate for frequent use, complex device features or a dedicated distribution channel. The decision should follow the customer journey rather than a technology trend.
Confirm platform and compliance requirements early
Account ownership, platform categories, payment qualifications, privacy notices, personal-information processing and third-party API permissions can affect launch. These dependencies should be checked during discovery instead of immediately before submission.
Discuss a mini program or mobile product
Share the target users, key journey, required integrations and existing accounts or systems.